Afterglow Cosmetics

Afterglow Cosmetics Return PolicyAfterglow-Cosmetics-Return-Policy

If you’re returning a Glow Kit Starter Set because the shades did not work, please call our Customer Care Team at 866.630.4569. You do not need to return the entire kit! They can help you select your perfect shade and walk you through the steps of exchanging any items in your kit that did not work.

No worry ordering! We want you to find the right product and color.

90 Day Money Back Guarantee:
We take pride in offering the highest quality products and ingredients in the industry. We are so confident that you will LOVE our cosmetics we want you to try our products worry-free! After you’ve tried them, if you decide you don’t love them, please feel free to exchange or return your open items within 90 days of purchase for a money-back guarantee*.

*Please read the following information before requesting a return or exchange form:

  1. If you’re making an exchange, we will ship the new product out at no cost to you, FREE! Please call 866.630.4569 if you need help selecting the proper shade.
  2. We only accept returns and exchanges within 90 days of purchase. If items are sent back to us outside the 90 day return/exchange window, they will be discarded. Afterglow is not liable for any items sent back outside the return/exchange window.
  3. If you’re returning a Glow Kit Starter Set because the shade you received did not work, please call our Customer Care Team at 866.630.4569. You do not need to return your entire kit! Our Customer Care Team will help you select your perfect shade, and walk you through the steps of exchanging any kit items that did not work.
  4. We will refund up to $500 of your original purchase. If the total you’re returning exceeds this limit, additional products sent back will be discarded.
  5. Shipping costs are non-refundable.
  6. Please allow 2-4 weeks from shipping date for your credit card to be credited and 1-2 billing cycles for the refund to be reflected on your credit card statement.

To initiate a return or exchange, please use the Return and Exchange Form, which you’ll find on the back of your order’s packing slip. If you do not have your packing slip, you can email support@AfterglowCosmetics.com for a Return or Exchange Form. If you find you’ve ordered the wrong shade, we welcome exchanges within 90 days from the date of purchase, and we will ship your shade exchange for free!

Professional Cosmetics Brush Lifetime Guarantee:
A good brush is an investment, and we’re so sure you’re going to love the quality of your brush, we’re offering you a lifetime guarantee. If at any time your brush breaks, please send it back to us, and we will ship you a new one!

Please call us at 866.630.4569 or email us at support@AfterglowCosmetics.com to initiate the return process and to receive your brand new brush.

For more information visit Afterglow Cosmetics