AW Direct Return Policy
You can place your order with complete peace-of-mind. If you’re not 100% satisfied with any item you purchase from us, for any reason, fill out our online return form, call or email us. We’ll make the exchange and pick up arrangements for you and WE PAY THE RETURN SHIPPING CHARGES on all items but clearance items! (Clearance items are not returnable).
We’ll give you your choice of:
• Full Credit
• Equal Exchange
• Money Back
Returns will usually be processed within 24 hours of receipt. Refunds are the original form of payment.
If you have any questions about how to return merchandise, contact Customer Service:
E-mail: contactus@awdirect.com
Phone:1-800-243-3194 Outside the USA call: 1-608-743-8091
For more information visit AW Direct
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