BKAthletics

BKAthletics Return PolicyBKAthletics-Return-Policy

The policy below is the BKAthletics Refund Policy for all products purchased through BKAthletics.net.  Please review the policy carefully to ensure that there is complete understanding of your rights as well as our obligation to you.

Continental US Returns:

  • You may return new, unopened items sold and fulfilled by BKAthletics.net within 30 days of the shipping date printed on the packing slip included in the original shipment for a full refund or exchange, less shipping and handling.
  • In the instance that a product is being returned due to a shipping error or order management error on our part, we will refund the shipping of the item(s) and provide a full refund or exchange.
  • If you purchase an item from our site that is defective or faulty in any way, you may return it to us for a full refund or exchange within 15 days of the shipping date printed on the packing slip included with the original shipment.

Refund Process:
All returns or defective goods must be sent back in its original packaging with the Return Form/Packing Slip, included in the original shipment, completely filled out.

  • Your full name, postal address and email address.
  • The original packing slip on opposite side of Return Form (please retain a copy of the Return Form/Packing Slip for your records).
  • Include the Reason for your return with an additional description if necessary on the Return Form/Packing Slip.

We reserve the right to fully examine and assess the condition, age and usage of the product(s) returned prior to offering an exchange or refund.  The assessment may result in an exchange or refund being refused.

Shipping will not be refunded unless due to our error, nor is a prepaid return shipping label included in the original shipment.

You will only be entitled to a refund equal to the cost of the product(s) returned and will incur the full charges of delivery and return delivery fees of the product.  If the assessment of the product warrants an exchange, the new product will be shipped at no charge.  If you are entitled to a refund, the refund will be made upon the completed assessment of the item.  All refunds will be made to the method of purchase of the initial transaction.

All returns must be sent to BKAthletics via registered mail, UPS or FedEx. to:

BKAthletics
Attn:  Return Department
85 Mill Plain Road, Ste. G
Fairfield, CT  06824

Receiving a Refund:
For items returned and qualify for a refund, expect your refund within 3 weeks of the return of the package by BKAthletics.

This time period includes:

  • 5 to 10 business day for us to receive your return from the shipper.
  • 3 to 5 business days for us to assess your return.
  • The time it takes your initial payment mechanism to process our refund.

Exchange Process:
We may or may not have inventory at the time of the exchange.  This may delay the replacement item, we will notify you at the time we receive your returned item(s) via e-mail.

Cancellations:

Orders placed on BKAthletics.net can be cancelled up to the point of shipment.  If an order has shipped it can no longer be cancelled.  Orders that have shipped can be returned for a refund, less shipping and handling.
All items that are returned for refund are subject to the guidelines listed above in this policy.

Final Sale Items:
All SALES are final on FINAL SALE ITEMS; BKAthletics will not accept returns on these items under any circumstances.

If you have any questions regarding the policy stated above, please email us at

For more information visit BKAthletics

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