Return Return Policy

We offer a 30-day, money-back guarantee.  If you are not completely satisfied with your purchase, you may return it to us within 30 days for a prompt refund, or you may exchange the item for an item of equal or lesser value.

  • All items must be in their original condition.  Please return items in their original shrink wrap.
  • We are willing to make exceptions as needed, as long as the item has not been written in or shows no signs of usage such as creases, folds, etc.
  • We are unable to accept returns of personalized merchandise except in cases of damage or defect.
  • All items should be returned with adequate packing materials to ensure that they are not creased or otherwise damaged in the return shipment.
  • You will receive a full refund of the product’s purchase price minus original shipping charges.
  • Please allow 2-3 weeks for returns to be received and processed.
  • and are not responsible for lost returns.
  • Customers are responsible for the cost and arrangement of return shipping.

Order Contained Damaged or Incorrect Items:
Contact our Customer Service Team at 800-366-3645 or via email  and we will process your return for you!

All Other Returns or Exchanges:
ATTN: Returns Processing
6411 Burleson Road
Austin, TX 78744-1414

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