ComboInk Return Policy
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Compatible and remanufactured cartridges, including laser toner cartridges, may be returned within 365 days of purchase for a replacement cartridge or full refund of the purchase price. Please keep in mind that shipping charges are non-refundable. If you have received an incorrect item or ordered a wrong item, please follow the same steps below for an exchange.
Step 1 : Get Your RMA Number
Please fill out the form completely linked below and write your RMA number down on the outside of the return package. A short note indicating if you would like a refund or exchange will also make the process much quicker. All returns are processed, credited, or reshipped within 2-5 business days of the products arriving back to us.
Shipping charges are nonrefundable, except in the event of a packing error. Customers receiving free shipping will be credited the full purchase price of all products returned less $4.95 for shipping if their entire order is returned for credit.
We only accept products back for an exchange or refund 1 year after the purchase was made. Only products purchased from us can be returned for an exchange and unopened products must be in sellable condition unless the items are defective.
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