Discount Dance Supply Return Policy
Return / Exchange / Replacement Policy
Returns on catalog items can be made only within 30 days of shipment for refund, no exceptions. Special orders not listed in this catalog or on the website are not returnable or refundable. Sale items are not returnable or refundable. All refunds are for merchandise only, shipping charges are non-refundable.
For speedy exchanges we recommend returning the items you would like to exchange and placing a new order for the correct items. If you would like to complete an even exchange without placing a new order you will be charged a reshipment fee not to exceed $5.95 for the first item and $0.25 for each additional item. For even exchanges please allow 2-3 weeks from the time you ship the items until you receive the new items.
In the event a customer receives the wrong or defective merchandise a replacement will be issued to the customer at no cost. The original item (s) must be returned to our warehouse within 14 days to complete the transaction. If merchandise is not received within 14 days, the customer’s account will be placed on hold until either merchandise or payment is received.
Please contact a customer service representative at 800-470-1664 for return instructions.
To initiate an international return please contact customer service before sending the items back. You may contact customeer service at +1.714.970.0462 or e-mail us at cs@discountdance.com.
For more information visit Discount Dance Supply
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