Domestic Bin Return Policy
Returns on all items will be accepted for 30 days and a full refund to your credit card will be given for all merchandise returned in original saleable condition, with the exception of specific items listed below. Items returned without all original packing materials, law tags, etc. will not be accepted.
- Health department regulations do not permit us to accept open packages of bedding including: sheets, duvets, mattress pads, memory foam toppers, mattresses, pillow cases, and pillows for refund or credit. We cannot accept returns of merchandise that are used, laundered, or soiled
- All items will be thoroughly inspected by our warehouse return specialists during the return process. If items are not returned in original condition they will be returned to you. If you reject that return shipment, Domestic Bin reserves the right to liquidate the inventory and withhold credit.
- Due to the unique nature of the product and its packaging, we cannot accept returns for any reason on Mattresses and Memory Foam Toppers.
Special orders of items that are not usually stocked, fabric, and all custom orders are not returnable.
YOU MUST CALL 201-666-1080 FOR “RETURN AUTHORIZATION” BEFORE RETURNING ANY MERCHANDISE. MERCHANDISE RETURNED WITHOUT A PROPER “RETURN AUTHORIZATION” WILL BE REFUSED OR RETURNED TO YOU AND NO CREDIT WILL BE GIVEN.
Items, which have been authorized for return, must be returned within 30 days of authorization.
If an item has been replaced by us as an accommodation without charge while we are awaiting the return of your incorrect/damaged merchandise, you have 30 days to return the original merchandise to us. After 30 days, if the merchandise has not been returned, your credit card will be charged for the cost of the items not returned.
We will gladly refund shipping charges on all defective merchandise, but all other shipping charges are not refundable.
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