Ericdress.com

Ericdress.com Return Policy

We want you to be 100% happy with your order! Please open and check your package once it has arrived to make sure that the products that we made meet your requirement. If unsatisfied for any reason, please return unworn,unwashed  or defective merchandise. And keep everything in package original and provide details for our customer service.See below for additional information regarding our return policy.

For wedding accessories, fashion & clothing, accessories, shoes:

If you are not 100% satisfied with the quality of your purchase from Ericdress.com, you can return or exchange your items within 30 days from the delivered date.

• Request:
• 1. Items received within 30 days from the delivered date.
• 2. Items received unworn, unwashed, unaltered, undamaged, clean, with tags intact and attached, and in original package.
• 3. The round-trip freight is paid by buyer.
• 4. Before you return,pls contact our customer service at first and verify the details. Otherwise,we will sorry to refuse the request.
• Email:service@ericdress.comTelephone: +86-29-68508355

For wedding dresses, bridesmaid dresses, mother of the bride dresses, flower girl dresses, special occasion dresses:

a. Standard size:

If there is sth wrong with the products,please contact our customer service staff within 7 days from the delivered date.

You can return or exchange your items within 7 days from the delivered date.

• Request:
• 1. Items received within 7 days from the delivered date.
• 2. Items received unworn, unwashed, unaltered, undamaged, clean, with tags intact and attached, and in original package.
• 3. The round-trip freight is paid by buyer.
• 4. Before you return,pls contact our customer service at first and verify the details. Otherwise,we will sorry to refuse the request.

b. Custom-made size:

Before you return,pls contact our customer service at first and verify the details. Otherwise,we will sorry to refuse the request.

Note: Items of sexy lingerie, swimwear, jewelry can’t be returned or exchange, if nothing wrong with the quality.

New Return Address For US Customer Only

Address: Los Angeles, United States

Notices:

1:It’s an address for return only.

2:It’s an address for US orders only.

3:For address details,Please contact with customer service.

For more information visit Ericdress.com