FashionMia Return Policy
Thank you for shopping at FashionMia.
If you are not entirely satisfied with your purchase, we’re here to help.
Exchange or Return for a Refund
The products can be returned within 30 days after received. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
– The product is in its original packaging
– The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
To return the products, please contact us:
– By email: service@fashionmia.com
Please contact with our customer service team before you return the product. And please send the product along with the product list which includes the product ID. A tracking NO. of the returning parcel is required, we will deal with the product exchange or refund after we get your returning parcel.
Our returning address is as followed:
Receiver: OrderPlus Processing Center
Address:
3rd Floor, NO. 68 YDL Warehouse,
Xiang Xi Da Dao,Xia Mao, Baiyun District
Guangzhou, GD
P.R China 510440
Tel: +86-020-86655266
(This number is only for receiving returning packages, not for solving order problems. If you have any problem about the order, please check Contact Us.)
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from FashionMia.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Order Cancelation
We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit a help ticket from our support centeronce you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
– By email: service@fashionmia.com
– By Phone: +86 29 8918 3364. Please call us only at our business hours (9:00 am to 6:00 pm GMT+8 hours, Monday to Saturday)
For more information visit FashionMia
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