Go2Games-Return-PolicyGo2Games Return Policy

Any software may be returned for refund or exchange within 14 days of the despatch date, providing that the seal remains unbroken on the software.

  • Faulty software where the seal has been broken may be returned up to 3 months after the despatch date.
  • Hardware or peripherals may be opened for the purpose of inspection (but not used) and may be returned for refund or exchange
    within 28 days of the despatch date. Please note that hardware must contain every component part (cables, memory sticks etc.)
    before it can be accepted as a return.
  • Faulty hardware may be returned for a like-for-like exchange up to 12 months after the despatch date.
  • This does not affect your statutory rights.

All orders are dispatched with a copy of your order invoice. Should you ever need to return an item, on your bottom-left of your invoice you can find a peelable FREEPOST address label. Once your item is suitable packaged for return, simply place this Freepost label on the front of your package and pop it in any Royal Mail postbox. When returning an item, please be sure to include a copy of your invoice or your order number with your item, so that we are able to easily identify your order and minimise any delays in the returns process.


*Before returning any item, please ensure it meets our return requirements as outlined above. Any item returned that does not meet our return requirements will be returned at the expense of sender.

For more information visit Go2Games

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