Harbor Freight Tools

Harbor Freight Tools Return PolicyHarbor-Freight-Tools-Return-Policy

If for any reason you are not satisfied with any item purchased, you may return the product within 90 days for a full refund or replacement, whichever you prefer. Shipping and handling are non-refundable.

GOT ONLINE RETURNS?
TAKE THEM TO ANY HARBOR FREIGHT STORE!     If you purchased an item through harborfreight.com, you can return it to any Harbor Freight store for an exchange or refund within 90 days of your purchase! Just bring the item and a copy of the order invoice and we will gladly exchange or refund the purchase, no questions asked. Buy it online—return it at the store—just one more way Harbor Freight is working to improve your customer experience!

GENERATOR RETURNS    Any generator returned for any reason after the 90 day satisfaction guarantee period will be subject to a 20% restocking charge and must be returned freight paid.

All returns require a Return Authorization Number before they can be returned to Harbor Freight Tools. Please contact Customer Service either by calling 1-800-444-3353 or by emailing cs@harborfreight.com. to receive a Return Authorization Number. Please make sure to provide your name and invoice number and a brief description of the reason(s) for the return.

For more information visit Harbor Freight Tools

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have to be mangers friend to return unopened items with a receipt

Jan 20, 2015 by dawn at new london ct has pretty teeth

i bought 3 items from horror freight and i forgot my 20% coupon that they send out usually a thousand of them a week to me. so i figured i would buy the item because i planned on starting a project that night well life happened like it does for all of us and i never did get any free time that night to start my project. so the next day i was going to be close to the store again so i brought all the CLOSED IN NEW CONDITION items with the coupon back to the store to get a price adjustment the dawn said they don't do that so i then asked her if could return the item and she said yes. i then asked if i could walk over to the shelve and get another one and then use the 20% coupon and again she said YES ! i then asked her to think about that and ask her if that made any sense at all . she finally said she would do it this once . ( ok but can't someone just always return something and just re buy it later or the next day or have a friend buy it ?) anyways while she was doing it i asked her why there was a prompt on her computer screen that said price adjustment if they don't do price adjustments . well after all this i did have a return of unopened epoxy with a receipt and she said they don't do returns on epoxy ( even though there is no sign near that item stating that and on harbor freights website it says any item that you are not satisfied with can be returned ) so i asked to talk to the manager and dawn stated she was the manager , i said i would like to talk to someone that has a name tag that said manager. she left for about 10 mins i guess to tell her buddy in the back that she felt dumb about the i can return the item and grab a different one and i will get the discount so he refused to refund me for the unopened epoxy. i called corporate and they said there is no policy that they can't refund epoxy . I WAS TOLD IT WAS UP TO THE STORES MANAGER ON WHATEVER HE WANTS TO TAKE BACK OR WHO HE WANTS TO REFUND. so i asked if it was because i was white ? or if it was because i was a man ? or do i have to was his truck before he ok's my refund ? or did i have to bl*W him ? ( see what a slippery slope that policy is ) just remember that if your thinking of buying something at the new london habor freight. your will have to deal with brain dead crooked meth teeth dawn or the little old dirty manager guy from the back that might want a b@ow job to refund your money ! YOU CAN'T MAKE THIS STUFF UP !


1.0 1.0 1 1 i bought 3 items from horror freight and i forgot my 20% coupon that they send out usually a thousand of them a week to me. so i figured i would buy the item because i planned on s Harbor Freight Tools

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