Homecrafts

Homecrafts Return PolicyHomecrafts-Return-Policy

At Homecrafts we set ourselves the highest standards of customer service and product quality. We strongly believe that our customers are our business and that is why we try to give the very best product range, the very best customer service and the very best delivery of the very best quality products.

All purchases made from www.homecrafts.co.uk are backed by our 14 day no-quibble money back guarantee if you are not entirely satisfied with your purchase. All returns should be sent to:

Hamilton House,
Mountain Road,
Leicester,
LE4 9HQ

You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. The products must be returned unused and in their original packaging, suitable for re-sale. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. The right to return the goods to us will not apply in the event that the product has been used.
You must obtain a free proof of posting from Royal Mail which can used to make a claim if the goods are lost or damaged in transit.
Under Distance Selling Regulations 2014 you have the right to cancel your order within 14 days from the date of delivery by contacting Homecrafts by email to hcenquiries@homecrafts.co.uk Refunds for returned items will be made to the debit or credit card used for the original payment. Refunds will be made to your account within 10 working days. The provisions of our cancellation and returns policy do not affect your statutory rights.

For more information visit Homecrafts

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