Knomo Return Policy
At knomo there are two things that are very important to us. Firstly, that you′re completely satisfied with your purchase, and secondly, that every knomo goes to a happy home. At the very least we expect you to look after your knomo, and keep a photo of it in your wallet to show off to people sitting next to you at dinner parties.
This will speed up the return process and make sure your request is delt with as quick as possible.
knomo offers a two year guarantee against defects in materials and/or workmanship. This guarantee begins from the date your knomo was purchased. In the event of a defect arising during the guarantee period, please contact knomo by email at customerserviceUSA@knomo.com; or by telephone at 1-800-737-5160 (applies to only USA and Canadian customers). We will then provide you with Repair Form (RA Form) and an address where you can send your damaged bag.
Returns
If you feel you can′t give your knomo the sort of dedication it demands, you can return it within 14 days of purchase as long as it is unused and in its original condition and packaging. Please let us know in advance if you plan to return your knomo, so we can arrange a welcome back party.
If you purchased your knomo from our website and would like to return your knomo, please fill out the form below. For all returning product, we will provide you with a Returns Reference Number to include with the returned package.
For more information visit Knomo
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