Return Return Policy

If I return the ladder, will you reimburse me for the shipping costs?
No. The customer is responsible for all return shipping costs.

What if I don’t like the ladder, can I return it? offers a 30-Day return policy on all products. If you decide the Little Giant Ladder System or any accessories are not for you, please contact our customer service department at 1-855-254-6266 to receive a return merchandise authorization number. Your product will need to be returned in new condition, packaged securely in a box. You are responsible for all freight charges back to Little Giant. Once the ladder is received and inspected, a full refund of the purchase price will be issued within 10 working days.

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