Men’s Wearhouse

Men's Wearhouse Return PolicyMen’s Wearhouse Return Policy

In Store Returns/Exchange Policy

 If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase.

All return/exchanges must be accompanied by the original receipt* and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card.

Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit® rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise.

All refunds require customer name, address and phone number. Any refunds over $50 for non-credit or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our corporate offices. If register funds are unavailable for refunds under $50, a check will be issued from our corporate offices. All checks will be issued within 10 (ten) business days.

Returns/exchanges on altered or worn clothing are subject to store management’s sole discretion. Other restrictions may apply to special sales. For further details, see Salesterms or speak to management at one of our conveniently-located stores.

*Perfect Fit members do not need original receipt if transaction number is on file.

Online Returns/Exchange Policy

 Thank you for your purchase. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. Please follow the directions on the reverse side of the packing slip to insure an accurate accounting for any exchange or refund. Any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original credit card only.

If you choose to return merchandise to a Men’s Wearhouse store, it must be accompanied with the packing slip from the order. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required.

Returns/exchanges on altered or worn clothing are subject to store management discretion. Perfect Fit members do not need the packing slip if the transaction number is on file.

Special Sales Returns

Terms, Conditions and Returns

All offers are subject to availability. Selection varies by store. These offers are valid for new purchases only. Any amounts paid by you related to the purchased item(s) shall be refunded according to the Men’s Wearhouse return policy. Perfect Fit® points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. Offers valid during sale only. Additional charges apply for Big & Tall sizes.

All Suits, Sport Coats, and Outerwear: Buy One (even on sale) and get the second for $100

Buy any suit, sport coat, or outerwear and get a like item of equal or lesser value for $100. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Discount is not combinable with other promotional offers. If the item purchased at regular retail or sale price is returned, you must either return the $100 item, or if you intend to keep it, pay the remaining value of the current retail price of the second item. If you return the $100 item, $100 will be the amount that is refunded, or that amount can be credited towards another item.

Buy One Get One Free

Buy one select item at its regular retail price and get a second select like item of equal or lesser value for free. Excludes shoes. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Discount is not combinable with other promotional offers. If the purchased item is returned, you must either return the free item or, if you intend to keep it, purchase the free item at its current retail price. The free item can only be exchanged for a like product that is of equal value.

Buy One Get One 50% Off

Buy one specially marked item at its regular retail price, and get a second specially marked like item of equal or lesser value at 50% off. If the higher priced item is returned, you must either return the 50% off discount item or, if you intend to keep it, pay the remaining 50% of the current retail price of the second item. If you return the item that was priced at 50% off, then the 50% off purchase price will be the amount that is refunded, or that 50% off amount can be credited toward another item. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise.

50% Off Sale Pricing

Offers are only valid on select styles. 50% discount is taken off the regular price of the item.

Buy 2 non-iron dress shirts for $110/Buy 3 non-iron dress shirts for $150

Buy 2 non-iron dress shirts for $110 (big and tall 2 for $120) or 3 non-iron dress shirts for $150 (big and tall 3 for $165). Extra charge applies for French cuff shirts. This offer is only valid for new purchases and cannot be combined with other promotional offers or discounts. If any shirts purchased in connection with this sale are returned, then you must pay the next applicable sales price for the shirts you intend to keep. Or, if you are only keeping one, you must pay the regular retail price. For example, if you purchased 5 non-iron dress shirts for $250, and you return one shirt, you must pay $200 for the shirts you intend to keep, comprising the $150 “3 for” price for 3 of the shirts, and $50 for the fourth shirt. If you return 4 shirts, you must pay the regular retail price for the one shirt you are keeping. If you return all shirts, then any amounts paid by you related to the purchased items shall be refunded according to the Men’s Wearhouse return policy.

Online Promo Codes

All online promo codes are subject to certain restrictions. You must enter the specified promo code at checkout in order to receive your savings. Valid only for new purchases. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. Discount is not combinable with other promotional offers. Coupon is not redeemable for cash or credit and may not be applied toward payment of Perfect Fit® credit card account balances. Customers returning items purchased with this coupon will forfeit the amount of the coupon applied to those items; the Men’s Wearhouse return policy will apply to the remainder of the purchase. Perfect Fit® points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. Employees of Men’s Wearhouse or its subsidiaries are not eligible to participate in this special offer. Coupon only valid while sale lasts.

How do I exchange an item purchased online?

 You can exchange your purchase at your Home Store, or at any of the 1000+ Men’s Wearhouse stores nationwide. To be automatically connected to the Men’s Wearhouse store nearest to you, please call 1-800-776-SUIT (7848) from a land line telephone or click here to view our store locator.

How do I return an item purchased online?

 There are two ways to return an item you have purchased online:

Return your purchase at your Home Store, or at any Men’s Wearhouse store nationwide. To be automatically connected to the Men’s Wearhouse store nearest to you, please call 1-800-776-SUIT (7848).

Return your purchase to our Online Store by using the pre-assigned RMA# (Return of Merchandise Authorization Number) and pre-paid Return Shipping Label provided in your original shipping box. Note: Please include specific reasons for the return.

If you have misplaced your pre-paid return label, or would like to return an item yourself:

Fill out the return form on the back of the invoice and include it with your merchandise.
Securely pack your merchandise and send, using a traceable shipping method, to the following address:

For orders within the United States:
The Men’s Wearhouse 8101
5803 Glenmont
Houston, TX  77081-1701

For APO/FPO orders:
The Men’s Wearhouse 8101
6380 Rogerdale
Houston, TX  77072

For more information visit MensWearhouse.com



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