OneStopFanShop.com

OneStopFanShop.com Return PolicyOneStopFanShop.com-Return-Policy

We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied, you may return the items for a full refund of the item price.

 

If you received a damaged item, please stop and send a email to support@onestopfanshop.com.

There is no need to contact us directly when you choose to return or exchange a product. Simply follow the below instructions :

1. Clothing Returns – Exchange For Different Size:

We accept clothing for exchange for sizing issues. Items must be returned with tags, labels, and in original condition. Original condition means that the item should be stored in a smoke-free environment, should not be worn, and should not be subjected to any other type of condition that might make the item seem used. Upon receipt of the returned merchandise (and appropriate tags, receipts, etc.), the requested size change will be shipped to appropriate location. If the size requested has been discontinued or sold out, a full refund will be given for the purchase price of the item(s). Please download form and follow all instructions on form. Mobile users must visit our site at www.onestopfanshop.com and click the FAQ in the upper right hand corner of the screen to print the form.

2. Clothing Returns – No Exchange Needed:

We accept returns on clothing for a full refund of the item(s) purchase price. Item(s) must be returned with tags, labels, and in original condition. Original condition means that the item should be stored in a smoke-free environment, should not be worn, and should not be subjected to any other type of condition that might make the item seem used. If items deemed worn, used, dirty or missing tags, the item will be returned to purchaser at their expense and no refund will be issued. Also underwear and customized products are not returnable. Upon receipt of the returned merchandise (and appropriate tags, receipts, etc.), a full refund will be given for the item(s) purchase price. Any shipping charges incurred will not be refunded. We will credit the account originally charged within 10 business days. Please download form and follow all instructions on form. Mobile users must visit our site at www.onestopfanshop.com and click the FAQ in the upper right hand corner of the screen to print the form.

3. Non-Clothing Items

We accept returns for any reason. However, customized products are not returnable. Please ensure that item has not been used and is returned in new condition. Please download form and follow all instructions on form. Mobile users must visit our site at www.onestopfanshop.com and click the FAQ in the upper right hand corner of the screen to print the form.

For more information visit OneStopFanShop.com

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