PacificGeek.com Return Policy
Returns:
- A return request must be made through the online account area in order to receive a RMA number and instructions
- Returns are only available 30 days after the product has been received
- Damaged and missing merchandise must be reported within 7 days of delivery
- Returns must be shipped to our warehouse no more than 10 days after you receive your RMA number from Pacific Geek
- 14 days after your RMA number is sent, your return number is no longer valid
- Pacific Geek does not pay for shipping back to our warehouse
- Returns must be made undamaged and in the original packaging
- Refunds will be made to the purchaser in the original form of payment
- All refusals, replacement refusals, and non-defective returns are subject to a 20% restocking fee
- Refunds include the purchase price and tax (if applicable)
- Shipping and handling charges for the customer and Pacific Geek are not refunded
- Pacific Geek does not offer a compatibility guarantee; you will be subject to the 20% restock fee
- Clearance items may be returned within the warranty period for replacement only
- Software may only be returned if it is unopened
- Extended Warranty purchases are non-refundable
- Merchandise damaged due to shipping must be reported to the freight company for a claim
A credit card chargeback instigated by the customer will be voided and treated as fraudulent. Our merchant providers have these terms on file and will refund accordingly.
For more information visit PacificGeek.com
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