Roku

Roku Return PolicyRoku Return Policy

Roku offers a 30-day, money-back guarantee. That means, if for any reason, you wish to return a Roku player purchased directly from the Roku website within thirty days from the date of purchase, we will refund the purchase price of your Roku player and accessories.

Note: Any original shipping cost is non-refundable.  Roku is also not responsible for cost to return the Roku player or accessory to a Roku return center. 

Roku is not responsible lost packages by the carrier, or Roku players received that can not be identified.

Factory Reset

Before you return, sell, or gift your existing Roku player, you should perform a factory reset. Your personal references and other sensitive information will be wiped clean, the Roku reset to a state ready for new setup, and your Roku player will be unlinked from your Roku account. To conduct a factory reset, follow the link below.

For more information visit Roku

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Jun 03, 2018 by pat

My roku does not work. there something wrong with the cord that plugs in to the stick. it only works for awhile if I am holding it. I did buy the 3 year warranty with purchase from Sams Club I am going there to day and see if they will get me a new one.''e-mail patlief@hotmail.com


1.0 1.0 1 1 My roku does not work. there something wrong with the cord that plugs in to the stick. it only works for awhile if I am holding it. I did buy the 3 year warranty with purchase fr Roku

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