Scottsdale Golf UK Return Policy
UK RETURNS POLICY
You can return any item for an exchange or refund, within 28 days of receiving your original order. There’s no need to let us know you’re returning something, just fill in the Returns Form inside your parcel and pop it back to us.
Refunds If you want a refund, just tick refund. We’ll refund the price you paid for your item, including sale items back to your original payment method within 48 hours of receipt.
Exchanges If you want an exchange you will need to fill in what you want as the replacement. We will then get this shipped directly to you.
HOW TO RETURN AN ORDER TO SCOTTSDALE
For UK customers, all returns are free. You can either send them back using Royal Mail or Collect+.
QUICKEST EXCHANGE
The best method to get your exchange quickly and guarantee the item you want is to simply place a new order and send the original back for a refund.
ORIGINAL CONDITION
With all returns, please return your items in the condition in which you received them. Obviously we want you to try your items on or have a look at them so you are comfortable with them like you would do in a shop – just be careful with any clothing tags and packaging.
RETURN RECEIVED EMAIL
As soon we receive your parcel, we’ll send a Return Received Email. You now know that your exchange is processing or your refund will be done within 48 hours.
FAULTY GOODS
If a purchase is found to be faulty during its use, this can be returned to Scottsdale Golf to begin a claim under warranty. The goods will be returned to the manufacturer for inspection. The customer will be kept up to date throughout this process. When the manufacturer reaches a conclusion concerning the warranty claim, the customer will be notified of the outcome, either (1) item credited for refund/replacement/exchange or (2) warranty claim refused due to fair wear.
CUSTOM FIT & PERSONALISED
Please note that custom fit and personalised orders can only be returned for replacement/repair/refund if they are faulty or misdescribed.
RETURNS ADDRESS
In all cases please send your return to: Scottsdale Golf Returns / 148 Cross Street / Sale / Manchester / M33 7AQ
For more information visit Scottsdale Golf UK
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