How Do I Return An Item?
Please email the following information to for return instructions:
– Order Number (Helps us process your request faster)
– Shipping Name
– Shipping Zip Code
– The name of the Item you wish to return
– Reason for return
– The name / size of the item that you wish to exchange for (if applicable).

What Is The Returns Policy?
For Damaged / Incorrect Merchandise:
All damaged / incorrect merchadise must be issued an RMA (Return Merchandise Authorization) Number within 14 days of item receipt. Please keep the item and any packing materials that came with your shipment in case the carrier (UPS, FedEx, etc.) wants to do an investigation on the damage. Once the damaged or incorrect merchandise is received at our warehouse, the correct replacement items will be shipped to you free of any additional shipping charge.

For Unwanted Items / Exchanges:
All returns / exchanges must be issued an RMA (Return Merchandise Authorization) Number within 30 days of item receipt to be accepted at our warehouse. Please use the link to the returns form above to obtain an RMA. Once issued an RMA, please ship the item(s) (in new condition, with all tags attached, in its original packaging) back to our warehouse within 14 days. Be sure to obtain a tracking number for the return shipment. Once the merchandise is received at our warehouse, we will issue a credit to your credit card for the original purchase price of the item(s), or send out your exchange.

Are There Items That Can’t Be Returned?
The following items are not eligible for return unless they are defective, or unless we shipped you an incorrect item in error. These items will have this noted in their product description:

– Earrings (Due to Health Reasons)
– Dated Materials (Such as Calendars)

What If I Need to Cancel or Change My Order?
Any modification or cancellation requests must be submitted to us within one hour of your order being placed.

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