We now offer FREE returns for all UK orders. Each order will come with a returns label which you can simply attach to your package and send back to us completely FREE of charge!

We realise it can be hard to purchase online and get that perfect size so we offer a free exchange service. You can simply follow the returns form send back your order and once received we will exchange over and send out again completely FREE of charge.

How to return your order…
If you wish to return your order for any reason, then you can send it back to us within 28 days. We make it easy for you to return your order. You do not have to contact us for a return number or even inform us that you are returning your order. You just have to pack up your items, follow the returns form and make a note if an exchange or refund is required, attach the returns label to the front of the package and put the form inside the parcel. UK customers can then take to their local post office and return to us FREE of charge. International customers will need to pay for the return postage. Sit back and wait for your refund or exchange to be confirmed.

Refunds are usually processed within a day after the goods are received back at, but may take longer to appear on your account statement (Funds leave our account immediately but can take up to 5 working days to show back onto yours). We will email you to confirm a refund has been made. Faulty goods are fully refundable, inclusive of delivery, return and other extra costs.

Exchanges are made once we receive your returned order and items cannot be reserved. We will confirm by email once an exchange has been made and your order will be sent out again free of charge no matter where you are in the world! If an exchange is not available then a refund will be sent and confirmed by email.

Your statutory rights are not affected.

Our returns address is: Limited
4 Featherby Way
United Kingdom

You have the right to cancel your order and this can be exercised in writing or email. You can find our contact details on the contact page here.

If you have any questions, queries or complaints please call us on 0203 189 1883. Our offices are open Monday – Friday – 09:00 – 16:00 (GMT). Alternatively, email us:

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