Swimsuits Direct

Swimsuits Direct Return PolicySwimsuits-Direct-Return-Policy

Domestic U.S. Shipping

We offer FREE standard shipping on all domestic orders, with no minimum order. Some rules and restrictions may apply. Your order will be shipped within 1-2 business days (subject to stock availability and credit card verification). Orders shipping to the contiguous U.S. normally arrive within 5 business days. We ship by United States Postal Service to P.O. Boxes and APO/FPO addresses. We also offer expedited service at the customer’s expense.

Express Shipping

All overnight and 2nd day orders placed before 3:00PM Eastern Time will ship the same business day. Orders placed after 3:00PM Eastern will ship the following business day. Friday overnight shipments will be delivered on the next business day. If Saturday delivery is needed please contact us directly at 855-960-SWIM(7946), so that we can try to accommodate your request.

There is no shipping on Saturday & Sunday and the following holidays:  Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and New Years Day.

International Shipping

Your order will be shipped within 1 business day (subject to stock availability and credit card verification). International orders normally arrive in Customs within 5 business days. Recipient is responsible for all applicable duties and taxes.

“On Sale” category

Items that are currently in the “On Sale” category are not to be combined with any other offers. Coupon codes and discounted promotions will not work on these items. These items may be subject to standard shipping fees.

Order Tracking

For online orders, just click on this link http://www.swimsuitsdirect.com/order_tracking/ . Unfortunately, tracking may not always be available for international delivery.

Sales Tax

Taxes are based on the order’s “ship to” address.

 

RETURNS

If you are not 100% satisfied with your purchase, you can return your order for a full refund. Merchandise must be returned within 21 days of the order date for credit back to the original payment method. Products must be in original condition – unworn, unwashed, unaltered, undamaged, clean and must have the tags attached and protective panty liner strip intact. Removal of panty liner will void any attempt at returning or exchanging a swimsuit.

If the product is defective, please provide a detailed explanation in the return request.

Shipping costs are not refundable.

Domestic Returns

To request a return label, please visit this link: http://www.swimsuitsdirect.com/awrma/guest_rma/

Please enter your Order number and Billing Zip Code EXACTLY how it appears on your confirmation.

You will receive an email confirmation and return label within 1-2 business day.

 

International Returns

All returns must be made within 30 days of the original shipping date. Customer is responsible for all shipping costs, import duties and taxes.

Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

Return Unwanted Products to:

Swimsuits Direct Return Department
2400 US 1 North

North Brunswick, NJ, 08902

 

EXCHANGES

If you would like to exchange your purchase for any item on our site, we offer a no hassle exchange policy.

Simply place a new order for the correct item on our site, then request a return label by visiting this link: http://www.swimsuitsdirect.com/awrma/guest_rma/ or contact us at Support@swimsuitsdirect.com.

We will email you the return label within the next business day. Your account will be credited once your return has been processed by our facilities.

*Products must be in their original condition: unworn, unwashed, with original tags and protective panty liner strip intact. Removal of panty liner will void any attempt at returning or exchanging a swimsuit.

 

PRICE ADJUSTMENT

Swimsuits Direct will gladly honor a one-time price adjustment on full-price merchandise within seven days of the order ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments. Please contact customer service at Support@swimsuitsdirect.com

 

DEAL OF THE DAY

Deal of the Day may not be eligible for further discounts.

 

Buy One Get One

Buy One Get One products are not eligible for return. For more information on our Buy One Get One promotion, please email support@swimsuitsdirect.com

 

CONTACT US

To place an order 24 hours a day, 7 days per week, call us at 855-960-SWIM (7946)

For returns, refunds and all other inquiries, please email us at Support@swimsuitsdirect.com or call us M-F, 9AM-6PM EST.

 

Swimsuits Direct

2400 US 1 North

North Brunswick, NJ, 08902

855-960-SWIM (7946)

For more information visit Swimsuits Direct

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