TSSi

TSSi is committed to providing quality equipment, support and exceeding our customer’s expectation.  If a product does not meet your expectations, simply contact TSSi’s Customer Service Department to request a Return Authorization.  Our Customer Service Department can be reached toll free at 877.535.TSSi (8774) or via e-mail at customerservice@tssi-ops.com.

All returned products must be in their original packaging and be returned within 30 days of the original invoice date.  Returns may be subject to a restocking fee which will be determined at the time the Return Authorization is given. There may be certain items (i.e. custom manufactured or special order items) which are not returnable or refundable. TSSi does not accept returns of worn, altered or customer-damaged items.  All sales of ballistic armor products are non-returnable with the exception of workmanship or material defects. In the event there is a defect, the item may be returned for repair or replacement.  All items purchased from the Warfighter Depot category are non-returnable and cannot be exchanged.