Rite Aid

Posted in: Flowers & Gifts, Health & Beauty, Home & Garden, Stores

Rite Aid Return Policy

Rite Aid Returns Guidelines

Rite Aid offers a 100% satisfaction guaranteed policy on its products! We will gladly offer a credit, exchange, Rite Aid Merchandise Return Card, or cash refund on products returned within 30 days of the date on the receipt as detailed in these Returns Guidelines:

Guidelines:

Returns of Rite Aid Brand Products

  • Rite Aid offers a money back guarantee on any Rite Aid brand item.
  • Any opened or used Rite Aid product may be returned for a full refund when accompanied by a receipt.

Other Returns with a Receipt

  • Rite aid will gladly offer a credit, exchange, Rite Aid Merchandise Return Card, or cash refund on products returned within 30 days of the day on the receipt.
  • As part of our “Don’t Pay for Your Mistakes” Beauty Guarantee, any opened/used beauty product of any brand name can be returned for a full refund when accompanied by a register receipt.
  • Beauty categories subject to the guarantee are skin care/depilatories, sun care bath/soap, hair care (shampoo, conditioner, styling and professional), hair color, cosmetics, ethnic beauty aids, fragrances, cosmetic organizers, or personal care appliances.

Other Returns without a Receipt

  • With a valid ID, items returned WITHOUT a receipt may be exchanged or refunded, for a Rite Aid Merchandise Return Card, for the lowest retail price for which that item sold in past 30 days, or a product exchange will be offered.

Refund Exclusions

  • Refunds can not and will not be issued on the following products:
    • Alcoholic beverages
    • Cigarettes
    • Prescriptions
    • Prepaid cards or Gift Cards

Debit/EBT Cards

  • Purchases originally made with a debit card and then returned for refund will follow the standard refund policy
    • Items returned with a receipt receive cash or a Rite Aid Merchandise Return Card.
    • Items returned without a receipt receive a Rite Aid Merchandise Return Card for the lowest retail price that the item was sold at in the past 30 days or product exchange.
    • Refund on purchases made on an EBT/Food Stamps card are credited back to the customer’s EBT/Food Stamps card.
    • Refunds on purchases made on an EBT/Cash card are refunded in cash.

Credit Card Purchases

  • Refunds on purchases made with a credit card will be credited back to the credit card account. No cash refunds are permitted on purchases made with a credit card.

For more information visit Rite Aid

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Store Return Policies
Average rating:  
 2 reviews
by Zakia on Store Return Policies
Painful return service

Waiting for a return for more than 12 days. Then call Rite Aid customer service for an agent. It is longer than anything else. Are they really so busy or trying to make for us a hard time so we will not ask for help?

by Vince on Store Return Policies
Return of online order

I just got back from the Concord NH store on N State St, which the females didn't know, it was the male who blurted out that they do not take any type of items purchased online. Nothing, nota, zip.



I guess I start going to CVS with my business.