Rite Aid

Rite Aid Return Policy

Rite Aid Returns Guidelines

Rite Aid offers a 100% satisfaction guaranteed policy on its products! We will gladly offer a credit, exchange, Rite Aid Merchandise Return Card, or cash refund on products returned within 30 days of the date on the receipt as detailed in these Returns Guidelines:

Guidelines:

Returns of Rite Aid Brand Products

  • Rite Aid offers a money back guarantee on any Rite Aid brand item.
  • Any opened or used Rite Aid product may be returned for a full refund when accompanied by a receipt.

Other Returns with a Receipt

  • Rite aid will gladly offer a credit, exchange, Rite Aid Merchandise Return Card, or cash refund on products returned within 30 days of the day on the receipt.
  • As part of our “Don’t Pay for Your Mistakes” Beauty Guarantee, any opened/used beauty product of any brand name can be returned for a full refund when accompanied by a register receipt.
  • Beauty categories subject to the guarantee are skin care/depilatories, sun care bath/soap, hair care (shampoo, conditioner, styling and professional), hair color, cosmetics, ethnic beauty aids, fragrances, cosmetic organizers, or personal care appliances.

Other Returns without a Receipt

  • With a valid ID, items returned WITHOUT a receipt may be exchanged or refunded, for a Rite Aid Merchandise Return Card, for the lowest retail price for which that item sold in past 30 days, or a product exchange will be offered.

Refund Exclusions

  • Refunds can not and will not be issued on the following products:
    • Alcoholic beverages
    • Cigarettes
    • Prescriptions
    • Prepaid cards or Gift Cards

Debit/EBT Cards

  • Purchases originally made with a debit card and then returned for refund will follow the standard refund policy
    • Items returned with a receipt receive cash or a Rite Aid Merchandise Return Card.
    • Items returned without a receipt receive a Rite Aid Merchandise Return Card for the lowest retail price that the item was sold at in the past 30 days or product exchange.
    • Refund on purchases made on an EBT/Food Stamps card are credited back to the customer’s EBT/Food Stamps card.
    • Refunds on purchases made on an EBT/Cash card are refunded in cash.

Credit Card Purchases

  • Refunds on purchases made with a credit card will be credited back to the credit card account. No cash refunds are permitted on purchases made with a credit card.

For more information visit Rite Aid



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