Unique Vintage Return Policy
Unique Vintage Domestic & International Return Policy
Easy Returns & Free Exchanges for Domestic Returns
*Refunds: Receive a refund back to your original payment method, minus a $5.99 shipping fee when you use our return label.
*Exchanges: Unique Vintage will happily process an exchange for free when you use our return label. No return shipping fee will be applied.
*Store Credit: Request a store credit instead of a refund and we will waive the return shipping fee as well as any designer or shoe restocking fees.
Domestic Returns Instructions
2. Choose the items you would like to return.
3. Choose your return option (refund, exchange, or store credit)
4. Print your label & return invoice. Be sure to make a note of your tracking number!
5. Package up your items being returned, please be sure to use secure packaging. All shoes boxes must be in perfect condition, you MAY NOT use the shoe box as a shipping package, it will need to go inside another box or bag for shipping.
6. Drop your package off at FedEx or US Post Office.
7. (Optional) Relax! Unique Vintage will take care of the rest!
Domestic Exchange Policy
Please note exchanges can take approximately 2 weeks to be received back to you. For exchanges needed in a rush we recommend you place an order for the new item and ship the original item back for a refund.
International & Military Return Instructions
2. Choose the items you would like to return.
3. Choose your return option (refund, exchange, or store credit)
4. Print your return invoice to include in your package. (Returns will not be accepted without your return invoice included in the package.)
5. Package up your items being returned, please be sure to use secure packaging. All shoe boxes must be in perfect condition, you MAY NOT use the shoe box as a shipping package, it will need to go inside another box or bag for shipping.
6. Ship your packages using any trackable method you wish.
7. (Optional) Relax! Unique Vintage will take care of the rest!
International & Military Exchange Policy
Please note exchanges can take 15-30 days to be received back to you. For exchanges needed in a rush we recommend you place an order for the new item and ship the original item back for a refund.
Refunds
We will refund your original card or PayPal account within 24 hours of receiving your return and you will receive an email receipt. Please allow 3-4 days business days for the refund to reflect on your credit card account, your refund may be reflected on your next statement. PayPal refunds should appear within 24 hours.
Store Credit
Store credit will be credited to your Unique Vintage account. To use, simply contact customer service to place your order.
Please note: Restocking fees for damaged, worn or items missing tags will not be waived regardless of refund choice.
Damaged Returns
We will not accept a return if tags are missing, the item appears to be worn or is damaged with stains, makeup, deodorant markings, snags, missing beading, cigarette smoke, perfume, animal or human hair, etc. These returns will be sent back to you at your cost or charged a 15% restocking fee at our discretion. Shoe returns will not be accepted if the shoe box is used as a shipping package, any damaged done to the box will be considered item damage.
Returning Drop Shipped Orders
Final Sale Items
For more information visit Unique Vintage
Submit your review | |