AllPosters.com

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AllPosters.com Return PolicyAllPosters.com Return Policy

Please select the Country you are shipping your items to:

Afghanistan
Andorra
Anguilla
Argentina
Armenia
Aruba
Australia
Austria
Bahamas
Bahrain
Belarus
Belgium
Belize
Bermuda
Brazil
Bulgaria
Canada
China
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Estonia
Falkland Islands (Malvinas)
Fiji
Finland
France
Germany
Gibraltar
Greece
Grenada
Guernsey
Hong Kong
Hungary
Iceland
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Korea – South
Lao People’s Democratic Republic
Latvia
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Marshall Islands
Martinique
Mauritius
Mexico
Monaco
Morocco
Netherlands
New Zealand
Norway
Papua New Guinea
Poland
Portugal
Romania
San Marino
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States
United States Territories (Incl. HI and AK)

Shipping Rates shown are an estimate only and the actual shipping rates will be determined during your checkout. Though we make every effort to present you the most timely information, shipping rates shown are subject to change without notice.

Box
Framed and Mounted items, Canvas Transfers, Decorative Mirrors, ReadyMade Frames, Stand-Ups$0.00$7.99 –
$49.99$0.00$19.99 –
$59.99$0.00$24.99 –
$79.99

Large Mailer
Photos, Magnets, Note Cards, Tin Signs, Calendars,T-Shirts$4.00$0.99$12.00$1.99$17.00$2.99

Shipping Rates For
United States		 Standard Expedited Overnight
Type of Packaging Cost Per Order Each Item Cost Per Order Each Item Cost Per Order Each Item
Tube
Posters, Art Prints		 $4.00 $0.99 $12.00 $1.99 $17.00 $2.99
Heavyweight Tube
Tapestries, Laminated Posters and Prints		 $0.00 $9.99 $0.00 $24.99 $0.00 $39.99

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Order Processing & Delivery Expectations

Depending on the types of items you purchase, the order processing time will vary. If you select Expedited or Overnight delivery for your order, you will receive priority processing which shortens the processing time by up to 3 days.In order to offer you the lowest shipping rates, we combine similar items in one shipment. Note that orders are shipped and delivered only on business days. Delivery estimates do not include weekends.

In the event that an item is temporarily out of stock or on backorder, we may hold the rest of your items until the item is restocked. As soon as it arrives in our warehouse, we will ship your entire order to you in one shipment.

 

Average Order Processing Times per Item:
Item Types Order Processing Time
Posters, Prints, Photos, Calendars,
Postcards, Magnets and T-Shirts:		 Usually 24 hours
Special Order Prints: 5-7 business days
Framed & Mounted Items: 3-10 business days
Canvas Transfers: 3-14 business days
Note: If you order a combination of Posters and Special Order Prints, the order processing time may be 5-7 days because we will ship those items together in one shipment.
Average Transit Times:
Delivery Method Transit Time
Standard Delivery: 3-7 business days after processing
Expedited Delivery: 2-4 business days after processing
Overnight Delivery: 1 business day after processing
NOTE: Your order will arrive based on the processing time plus the transit time. For example, if your processing time is 3-5 business days and you pick Overnight delivery, you should expect to receive your order in 4-6 business days.

Average transit time based on orders shipping to addresses in the Continental United States.

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Return Instructions

The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 30 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.

Reason for Return:
My order was damaged during delivery (or other quality concerns).
Easy Photo Return

If your order arrived in less than satisfactory condition, speed up your return by following these simple steps:

  1. Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).
  2. Complete an Easy Photo Upload Form form by including your photos and indicating whether you would like a refund or a replacement.
  3. You will receive an email within 24-48 hours confirming that your photo return is being processed.
  4. If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.

Please note: Easy Photo Return is available for most posters and art prints, including framed items, canvas, acrylic, and wood mounts. Easy Photo Return is not  available for some items, including T-Shirts, Apparel, Tapestries, Hand Painted Art, and Limited Edition prints.

If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

If you are unable to complete an Easy Photo Return form, or your order does not qualify for Easy Photo Return, please contact  Orders@allposters.com.

Reason for Return:
I changed my mind; it doesn’t look like I thought it would in my space.
Return Your Shipment

If a product is perfect, but not perfect for you, we invite you to return it for a full refund (minus shipping charges) by following these simple steps:

  1. Complete and print a Return Request form which you can also find on the back of the Packing List included with your order.
  2. Ship your item back to us in its original packaging and enclose your completed return request (the shipping address is listed at the bottom of the form). We strongly encourage you to return the item via a trackable method.
  3. We will typically issue your refund within 48-72 hours of receiving the package.

For International Returns, please contact Customer Support at International@allposters.com.

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Shipping LimitationsMany customs agencies have imposed a size limitation on all foreign parcels. The maximum size limit for rectangular-shaped parcels is 107 centimeters in length and 201 centimeters in height (Maximum length and girth combined: 274 centimeters). This applies to all countries except the following:
Andorra
Azerbajian
Austria
Belgium
Canada
Denmark
Finland
France (including Monaco)
Germany
Gibraltar
Great Britain and Northern Ireland
Greece
Hong Kong		 Italy
Japan
Liechtenstein
Luxembourg
Malta
Macao
Netherlands
Portugal
Republic of Ireland (Southern Ireland)
San Marino
Spain
Sweden
Switzerland
Vatican City
If an order placed exceeds the maximum limit, AllPosters.com will cancel the order and refund the full amount.

< BackTop Questions about Shipping & Returns


What is priority processing?
You will receive priority processing if you select Expedited or Overnight shipping during checkout. This means that your order will move to the front of the line to be handled immediately. Depending on the item(s) you order, this can reduce your processing time by up to 3 days, thus allowing your package to be shipped out faster.

How will I know when my order ships?
When your order ships, we will e-mail you a Shipping Confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail (if you do not receive a tracking or Airway Bill, then tracking service is not available for your package).Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include weekends.

This is a gift, is the recipient going to see the costs & can I add a gift note?
During checkout you can indicate your order is a gift and write your own personal gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip. Additionally you can use our free E-cards. Simply find the image on our Web site and click on the “Send This Image as Free E-Card” link. You can use this free service to notify the recipient that the gift is on its way.

How is my order packaged?
The quality of your shipment is our priority and the materials we use to package our products reflect our commitment:

Rest assured, if your order contains a combination of these items, they will ship separately in the appropriate packaging, and you will not be charged additional shipping.

Posters and Art Prints:
Rolled with protective wrapping paper and packaged in a cardboard tube.

Glossy Photos and Photo Cards:
Packaged and protected in a flat 23 cm x 30 cmstandard cardboard envelope.

Decorative Mirrors, Canvas Transfers, Mounted Items and Framed Items:
Covered with protective wrap and packaged in a durable cardboard box.

Gift Packaging:
During checkout you can indicate your order is a gift and write your own gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip. At this time we do not offer gift wrapping service.
What if there’s a problem with my order? How do I return it?
The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 30 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.

Reason for Return:
My order was damaged during delivery (or other quality concerns).
Easy Photo Return

If your order arrived in less than satisfactory condition, speed up your return by following these simple steps:

  1. Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).
  2. Complete an Easy Photo Upload Form form by including your photos and indicating whether you would like a refund or a replacement.
  3. You will receive an email within 24-48 hours confirming that your photo return is being processed.
  4. If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.

Please note: Easy Photo Return is available for most posters and art prints, including framed items, canvas, acrylic, and wood mounts. Easy Photo Return is not  available for some items, including T-Shirts, Apparel, Tapestries, Hand Painted Art, and Limited Edition prints.

If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

If you are unable to complete an Easy Photo Return form, or your order does not qualify for Easy Photo Return, please contact  Orders@allposters.com.

Reason for Return:
I changed my mind; it doesn’t look like I thought it would in my space.
Return Your Shipment

If a product is perfect, but not perfect for you, we invite you to return it for a full refund (minus shipping charges) by following these simple steps:

  1. Complete and print a Return Request form which you can also find on the back of the Packing List included with your order.
  2. Ship your item back to us in its original packaging and enclose your completed return request (the shipping address is listed at the bottom of the form). We strongly encourage you to return the item via a trackable method.
  3. We will typically issue your refund within 48-72 hours of receiving the package.

For International Returns, please contact Customer Support at International@allposters.com.

Do you ship to my country?
We ship almost everywhere in the world! When you are placing an order, on the “Shipping Information” page where you enter your name and address, you can select your country from the drop-down list. If your country is not listed, then we are unable to ship to that location.

For more information visit AllPosters.com

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