Fashion World Return Policy
Royal Mail
Return your parcel through your local Royal Mail post office in over 11,500 locations, find your nearest store here http://www.postoffice.co.uk/branch-finder
Open 7 days a week, early until late. You’ll need to bring your advice note
UK ParcelShop
Return your parcel through your local Hermes ParcelShop in over 5000 locations, find your nearest ParcelShop here https://www.hermesparcelreturn.co.uk/find-a-parcel-shop.html
Open 7 days a week, early until late. You’ll need to bring your advice note
You’ll find a pre-paid myHermes ParcelShop address label on your advice note or create a new label here https://www.hermesparcelreturn.co.uk
Hermes Collection
Arrange a collection by following one of the steps below;
1. My Account page online
2. Telephone our Enquiry Line, select option 1 and follow the simple steps
3. Call the courier directly if their number was left with your parcel
You’ll find a pre-paid MyHermes address label on your advice note
InPost Parcel Lockers
Return your parcel at you nearest InPost Parcel locker in over 1000 locations, find your nearest locker here https://inpost.co.uk/en/where-is-your-locker
You’ll need to print your returns label from the carrier website here:
https://returns.inpost.co.uk/nbrown
You can track the status of your parcel here:
https://inpost.co.uk/en/track-parcel
Need more help? Watch the HOW TO RETURN A PARCEL video here:
https://www.youtube.com/embed/viy9LsQSabg
Returns on Promotional Products
This includes 3 for 2, buy one get one free, and other multi buy offers. If you need to return any of the items bought through multi buys you must include all the items bought within that deal.