Field Supply

Field Supply Return PolicyField-Supply-Return-Policy

Returns make our bowels stew like a brick of forgotten Velveeta left for 3 days over a lit can of Sterno. Such requests usually get treated in one of four ways: a Mexican standoff, a war of attrition, a battle royale, or an exchange of tersely worded emails. I kid, I kid.

Our return policy is simple: when your package arrives, open and inspect. Refund of shipping charges will depend on the reason for the return.

If you receive a damaged product: Every product that leaves Field Supply has been inspected and in grade A condition unless otherwise noted (such as our occasional Scratch & Dent sales). Sometimes things happen on the way to the Coliseum as they say. Damage in transit drives us as crazy as it drives you. If you received a damaged item, we’ll file a claim with the carrier and send you a replacement, in which case shipping is on our nickel. We’ll work to resolve it in a manner that requires the least amount of effort from you possible.

If you are returning an item due to buyer’s remorse: We’ll refund you for the price of the item less shipping, as long as you return it in its original box and in saleable condition.

Returns must be sent back within 14 days. Please return it in the original package, and we’ll issue an exchange or refund depending on the circumstances. Before you drop it back in the mail, email us with your name and order #, let us know the reason for the return, and we’ll issue an RMA (return merchandise authorization). Write the RMA number on the package, as this will make your refund as prompt as possible.

Please note:

  • product photographs can be representative, as colors and finishes shown in some cases may not be exact – actual product may be slightly darker, slightly lighter, etc
  • some items will indicate FINAL SALE in which case it is ineligible for return (this is usually the case for Scratch & Dent sales, certain liquidation sales, or other unique circumstances)
  • some items are ineligible for return: hunting/game calls, ammunition, any/all food products

Your satisfaction is our highest priority. Should you ever have a problem or question, please contact us.

For more information visit Field Supply