Jacobtime.com Return PolicyJacobtime.com Return Policy

All returns made to Jacobtime.com must include a copy of the invoice and must be returned in the same condition as it was when received. They must include all documents and tags that were included with the watch. Any watch that has visible sign of wear, or are scratched in any way, or missing any of the original packaging, will be returned to the customer at the customers expense, and the refund will not be issued. In addition to this, we do not accept returns on any watch that was sized, whether by Jacobtime or by any other jeweler. Once the return is approved, a refund will be issued to the credit card used in the purchase, or if payment was made by check or money order, a check will be issued.

When sending a watch back to us for return, please use a reliable service that is insured. Insurance and tracking is optional but highly recommended.

All returns must be filed before 30 days; after that time, Jacobtime.com is no longer responsible.

All returns must be inspected and approved by Jacobtime.com before the return is finalized.

  1. Contact Jacobtime.com at (877) 587-7780 or email us at sales@jacobtime.comto get approval of the return.
  2. Return the watch to the location given to you by Jacobtime.com
  3. Please allow approximately up to 7 days after Jacobtime.com receives the watch to process the return and issue credit.

For more information visit Jacobtime.com

Submit your review

Create your own review

Store Return Policies
Average rating:  
 0 reviews