MisterArt.com Return Policy
Returning an item don’t want
If after inspection of your order, you no longer want an item or have purchased too much of a particular item, you may return it to us (at your expense) for a refund or replacement as long as it is within 30 days of the shipment date. The product must arrive back to us unused and in the original wrapping or container. Credit will be given for the original purchase price less a 15-percent restocking fee (unless the order was defective or an incorrect item was shipped). Shipping and handling charges are non-refundable. Items marked “Factory Direct” are subject to a restocking fee of up to 20 percent.
We regret that we cannot issue refunds for videos, DVDs, or CDs. All sales are final. In the event of a defective video, DVD, or CD, we will replace it with an identical one.
Before returning items, you will need to notify us. Please contact Customer Service from our Contact Us page or by calling toll free at 1-800-721-3015. You will receive a Return Merchandise Authorization (RMA) number to include with your returned inventory as well as the address of our returns department.
All returns must be accompanied by the original packing slip. After a returned item has been received, it will take two to three weeks to process. Refunds will appear on your credit card billing statement.
Received a damaged item
MisterArt.com guarantees that all products sold are of the finest quality and free from defects. If there is a defect with a product you have ordered, it can be returned within 30 days and a new item will be sent to you.
You will need to notify us before making a return. Contact Customer Service from our Contact Us page or by calling toll free at 1-800-721-3015. You will receive a Return Merchandise Authorization (RMA) number to include with your returned inventory as well as the address of our returns department.
Whether it’s ordering a new item or making a return, please note that MisterArt.com is currently unable to ship to or from international addresses.
Received an incorrect item
MisterArt.com works diligently to fill every order quickly, completely, and without error. Sometimes we make mistakes. If you received an incorrect item or an item you did not order, please notify us.
Contact Customer Service from our Contact Us page or by calling us toll-free at 1-800-721-3015.
Whether it’s ordering a new item or making a return, please note that MisterArt.com is currently unable to ship to or from international addresses.
For more information visit MisterArt.com
Submit your review | |
This is stupid, and it didnt tell me how much the shipping was and now my bank account is in the negatives. Thank you, your no help.