MonogramOnline Return PolicyMonogramOnline Return Policy

We want you to meet your expectations when it comes to your purchases at

If for any reason you are unhappy with the product you purchased, you may return it for redesign at no additional costs within 30 days of your purchase.

We regret we are not able to issue refunds on personalized items.

Included in our warranty repairs, tarnish treatments or replacement orders within 30 days of the purchase.

Q: How do I return my order?

Our Customer Care Specialists will be happy to help you process a return/redesign. Returned items should be in new, unused, and unworn condition. Please include the following with your return to expedite the redesign: Note with your full name/address/phone/order #. Please wrap the package securely & mail it to the following address:

575 Underhill Blvd Suite 216
Syosset, NY 11791

For your protection, valuable items should be returned via an insured, delivery method with tracking information.

For more information visit MonogramOnline

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