Printerpix Return Policy
100% Satisfaction Guarantee
We care about quality, so we guarantee you’ll be 100% satisfied with your photo gift. If you’re not 100% happy, let us know and we’ll do whatever it takes to make it right. Our 100% Satisfaction Guarantee means we won’t rest until you’re happy – whether that takes a reprint of your order or a refund.
As the Company’s personalised merchandises made to order have no intrinsic value on the open market, the Company is therefore unable to accept returns unless the merchandise is at fault. For personalised merchandise which is at fault, or differs from that ordered, the customer must contact Online Customer Support with evidence of the fault. If requested, the customer may return the product.
As per our terms and conditions, Printerpix cannot be held responsible for any potential misprinting of a photo(s) with poor quality errors or for delivery of a different size of the product than you were entitled to.
When returning items we recommend that you obtain a delivery receipt from the Post Office as proof of postage, as we are unable to accept responsibility for shipments lost in transit.
About Us
At Printerpix, our mission is bringing people together.
A photo captures all the powerful and wonderful emotion of those special moments together, such as weddings, holidays, births… We want you to experience the magic of reliving the delights of those moments with our photo gifts, which serve as a constant reminder of the wonderful times you shared. We are passionate about nurturing relationships and bringing you closer to the people you love. That’s why we’re constantly working and improving to give you the best-ever quality products that you deserve.
We’ve already brought together the families and friends of millions of happy customers worldwide. Join their happiness and choose from photobooks, photo blankets, canvas prints and more. Treat yourself to a special memory keepsake or give a photo gift that will last a lifetime to your loved ones. We guarantee our photo gifts will spread joy to you and your family.
Delivery
Your photo gifts are handled with love and care from production to delivery.
We estimate your photo gift will take 10 – 15 business days to manufacture.
Delivery options are available on checkout and are as follows: