Stadium Goods Return Policy
Stadium Goods is a consignment marketplace, meaning that items sold on our site and in our store are owned by individual consignors. Consignors receive payment for their item(s) once an order is placed. That said, we understand that items purchased may not always work out, so we will gladly issue a merchandise credit less a 10% restocking fee if you need to make a return. Our return policy is as follows:
– Return requests must be submitted within 3 days after the item has been delivered.
– Item(s) must be shipped to Stadium Goods within 3 days after approval. Returns cannot be processed or accepted at our retail location.
– Customers are responsible for return shipping. For your protection, we suggest using a carrier that provides tracking information.
– Item(s) must be unworn and in the original condition received. The box must also be in the same condition as received. Shoe boxes should not be used as the packing box.
– Final sale orders are not eligible for return, which include items purchased during a promotional period; International orders; and Items purchased at our retail location.
– Once your return is approved & received, you will be issued a merchandise credit less a 10% restocking fee. Merchandise credits are non-transferable and can only be used at stadiumgoods.com.
Click here to initiate the returns process. When prompted, please use the Order # from your order confirmation email (not your packing slip).
Please allow 10-14 business days from receiving your return to evaluate and process the return.
If you believe you have received a damaged or defective item, or there has been a fulfillment error, please email us at support@stadiumgoods.com with your order details and we will address it promptly.