Advance Auto Parts Return Policy
If you are not completely satisfied with your purchase, return it to any Advance Auto Parts store or to our returns center within 90 days from the date of your purchase. All refunds will be credited back to you via the same payment method used for your original order. Shipping and handling charges are not refundable except in case of returns due to our error.
Returning Items to an Advance Auto Parts Store
Bring the merchandise you would like to return with its original packing materials to any Advance Auto Parts store. Use our Store Locator to find a store near you. Bring your store receipt, Order Confirmation email, or Merchandise Return Form and any Advance Team Member will be able to assist you.
Returning Items by Mail
Repack the merchandise you would like to return with its original packing materials and place it in the original shipment container. Complete the Merchandise Return Form on the original packing slip and include it in the box. Ship the box via UPS to the address on the preprinted peel off label. Shipping costs are the responsibility of the customer. We recommend you insure the shipment for the full value of the merchandise to protect against loss. Note: Items bought through In-Store Pickup must be returned to an Advance Auto Parts store.
Please contact Customer Care for return instructions if your return is due to our error, or if you are unable to locate your Merchandise Return Form.
Core Returns
If returning a core item, please also follow these additional guidelines:
- Remove any items from the core that may be needed for the proper installation of a new replacement part.
- Empty fluids from the core. Enclose the core in the box and seal.
Please see our Core Charge policy for more information.
Warranty Returns
Please contact Customer Care for instructions on warranty returns and to make a warranty claim. Please see our Warranty policies for more information.
Returns Without Receipts
You can find a copy of your receipt in your Order Confirmation email as well as in the Your Order Status section of Your Account. If you did not register with us and cannot locate your Order Confirmation email, please contact Customer Care.
Returns After 90 Days
Please contact Customer Care if you would like to return an item more than 90 days after the date of purchase. A merchandise credit may be issued for the original purchase price.
For more information visit Advance Auto Parts.
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