Blindsaver Return PolicyBlindsaver-Return-Policy

If a remake will not correct the issue, return the blinds for a refund within 30 days of purchase. Returns for refund are limited to 6 custom blinds per household per lifetime. A 35 percent restocking fee will apply. Original shipping charges incurred on your purchase are not refundable as part of your return or exchange.

Report items that are damaged or missing within 7 days of delivery.

If you need to cancel your order, please call our fiercely dedicated customer support team immediately and we will do our best to adjust your order. Please note that production begins within 12 to 24 hours from the time an order is placed. If the order is already in production, we are unable to change or cancel the order.

Here are some great tips to help you place your order or feel free to contact our design consultants for free expert advice.

Once the manufacturing process has begun, orders cannot be changed; therefore, it is important that you review your purchase and your measurements prior to finalizing your order.


If you selected Inside Mount on your order, the factory will make your blind slightly narrower so that your blind fits within the window opening. Vertical blinds have deductions taken on both width and height. If you selected Outside Mount the factory will neither add nor subtract from your dimensions. Roller shade, solar shade, banded shades and horizontal sheer fabrics will be narrower than the tip-to-tip mount type due to the construction and specifications of the product.


Computer screens do not necessarily portray colors and/or material texture accurately and the color you see on your monitor may not exactly match the actual material. Please order free swatches if an exact match is needed. Order up to 10 free of charge!


All products are custom fabricated specifically for each customer’s specifications and window dimensions. Custom orders are entered into the factory immediately, so we are unable to cancel an order once an order enters into production.


It is important to inspect your order as soon as you receive it to make sure there is no shipping damage or manufacturing errors or defects. Please note damage prior to signing for delivery, if applicable. Please let us know within 7 days of your receipt of your order if there are any shortages, shipping damages including concealed damage, and/or products that were not made to your specifications. If you need to make a claim, simply call our fiercely dedicated customer support team at +1-877-315-2034. Claims made after 7 days may incur charges for repair or replacement of products unless otherwise covered by manufacturer warranty. Please save your shipping carton(s) as does not supply shipping materials, cartons, etc. for warranty or non-warranty issues.


If you are missing a part or parts from your order, please contact us and we will order replacement parts immediately. If it has been more than 30 calendar days since you received your order, there may be a charge for any requested parts.

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