Designer Living Return Policy
We always stand behind the quality of our products and we want you to be happy with your purchase from designerliving.com. If you are not satisfied with your purchase for any reason, you may ship the new and unused product(s) back to us within 30 days of our original ship date for a full refund of your purchase price, less shipping fees*. To be eligible for a refund, products must be returned in their original condition with their original packaging intact. Returns will be refunded to the original method of payment. Once a credit is issued, it takes 5-7 business days to see it reflected on your credit card statement. Please note return shipping charges are your responsibility and are non-refundable.
To initiate a return you must have a Return Authorization Number which can be received by initiating your return online via your Designer Living Account. To start the return, either click the “Request Return” link above or go to your account page and click “Request Return” from your order.
Please be sure to return the original packing slip with your order and select the appropriate reason for the return. Since we use multiple return centers based on product category, please use return item/items to the address in the upper right hand corner of your packing slip. If you need assistance with a return, you can contact us by email at info@designerliving.com or by phone, toll-free, at 1-888-879-8790 (M-F 7:00am – 3:30pm PST).
*Clearance items are final sales and cannot be returned.