Health Products For You Return Policy
Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request from the My Account section or contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
- Merchandise must be returned within 30 days of the receipt of order. Returns are not accepted after 30 days.
- Items (including parts and accessories) must be returned in the new, unused and resalable condition in its original packaging.
- Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. Orders returned without obtaining an RA# will be entitled to receive only “In-Store Credit” that can be used towards future purchases.
- All custom orders and items of Hygienic nature are non-returnable. Refer to the “Non-Returnable Items” section for further details.
- Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
- Buyer is responsible for return shipping. Return orders are subject to a restocking fee. Please see fee structure below.
- If return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.