Wine Insiders Return Policy
We stand behind our 100% customer satisfaction guarantee. If the rare occasion occurs where you don’t like the wines you received, please contact us immediately.
Restrictions apply. Please ask a Wine Insiders Customer Service Representative for more details.
If you are dissatisfied with your most recent delivery, please email us immediately at info@wineinsiders.com so we can take the steps to make it right!
We use state-of-the-art shipping materials to minimize damaged shipments and improve customer experience. However, accidents can happen. If your shipment is damaged, please contact us immediately so we can offer a replacement or account credit.
Customer Service will process a refund within 48 hours. Once the refund has processed, it takes approximately 3-5 business days for it to be reflected on a credit card statement.
For more information visit Wine Insiders