Rungreen.com

Rungreen.com Return Policy

Sometimes returns are necessary; Rungreen.com will do everything in its power to process your return in a timely manner.
Return Policy

• All returns must be in original condition; product(s) must not show any evidence of wear and must be returned with all original tags. Anything not matching these requirements will be returned to the customer.
• Return item to 4098 Lincoln Rd, Holland, MI 49423. Include a copy of your packing slip or a note with the original order number.
• Returns must arrive within 30 days of receipt by the customer (40 days of receipt by international customers).
• Original shipping and handling charges are non-refundable. Damaged items will receive return shipping credit.
• Replacement item shipping charges to the customer address must be collected if item(s) are not damaged. Rungreen.com can arrange for a pick up at a cost, or the customer may send the item back in any manner they choose.
• Except in circumstances resulting from shipper error, returned merchandise will incur a 20% restocking fee.

Please allow 2 to 3 weeks for returns to be processed.

Important Boot Return Policy

In addition to the Return Policy above, additional rules on boots are as follows:

• Boots must be returned in original packaging (e.g. boot box), and original shipping box or original Rungreen.com shipping bag.
• Boot boxes may not be returned with tape or any other shipping labels.
• Boot returns not resulting from shipper error will result in a 20% restocking fee.

Parts Returns

If an item is damaged during a LTL shipment, please accept the item and call Rungreen.com (at 1.888.453.8697; Monday through Friday, 9am-4pm). Rungreen.com will work with the customer to start a return process with John Deere and the carrier to exchange the product. LTL shipping fees are not refundable on all dropshipped part orders unless part is damaged.

For more information visit Rungreen.com