100 Percent Pure Return Policy
IS IT EASY TO RETURN ITEMS?
Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email or an Instant Refund Voucher.
HOW SOON WILL I GET MY REFUND?
Once received, returns may take up to 30 days to process. Once processed by our return specialist it may take 3-7 days depending on your banking institution to reflect your statement.
WHAT ITEMS ARE RETURNABLE?
- Items purchased in the last 45 days for our US customers only.
- *Only available to customers within the 48 contiguous United States.
- International customers, please visit our Help Center for return instructions or to contact Customer Service.
WHAT ITEMS ARE NON-REFUNDABLE?
- Items marked as final sale.
- Discontinued items.
- Partial return of gift sets.
- Free gifts or promotional items with retail value.
- Products from orders you have not received.