7 for All Mankind

7 for All Mankind Return Policy7 for All Mankind Return Policy

What is your return/ exchange policy?

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 30 days after purchase for an exchange or refund. Merchandise received after 30 will only be accepted at our discretion and would only qualify for a store credit.All items purchased on sale are final, no exceptions.

Please note: All products must be returned in their original condition, with tags still attached.

We will only refund shipping charges if we are responsible for sending the wrong item or the item sent was defective. We will also cover shipping for an even exchange like a different size of the same style. If you are making an exchange because you would like a different style or color, you will be charged for shipping on your exchange. The value is determined by the last retail price of the item.

Please note: We do not accept returns on products that were not purchased via this website.

Returns & Exchanges will only be accepted with a completed return form. Use the Return/Exchange Form included in your package OR log into your account, click on “Track or Edit Your Orders” then on “View Order” and on the following page click on the “Return or Exchange Items” link. Follow the easy steps, print the final page and include it in your return box.

If you are returning a gift you received, which was purchased on this website, please contact our customer service department. We apologize for any inconvenience this may cause.

* Important Note: We reserve the final approval on all returns and exchanges.

Please note that merchandise purchased from other retailers, including department stores or specialty stores, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer. We only process returns and exchanges that were purchased via this website.

All returns and exchanges must be accompanied by a Return Merchandise Authorization (RMA) number. See below for additional details.

How should I ship my return or exchange?

Returns and exchanges must be mailed to the address on our return form. Pack and seal your box securely, in the original package if possible. To be properly processed, your return/exchange must include a completed return form. Either use the pre-addressed return label and Return/Exchange Form included in your package, OR log into your account online, and follow the appropriate steps.

Return or Exchange Instructions using Pre-Addressed Return Label:

  • This service is only available in the United States.

 

  • Please fill out reason for the return or exchange and place this entire form in the box.

 

  • No postage is required. A cost of $6.95 per package will be deducted from your refund for return shipping.

 

  • Take your package to any authorized FedEx location.

Return or Exchange Instructions without using Pre-Addressed Return Label:

  • You can also send the merchandise back to us using any other trackable method, at your expense.

 

  • Log into your account, click on “Track or Edit Your Orders” then on ‘View Order’ and on the following page click on the “Return or Exchange Items” link.

 

  • Print the final page and include it in your return box.

 

  • We recommend shipping your return/exchange with a carrier who will provide your package with a tracking number to ensure that your package does not get lost.

 

  • Packages must be returned prepaid. We do not accept COD.
When will my credit card be refunded?
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.

The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

For more information visit 7 for All Mankind

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