Abe’s Of Maine

Abe's-Of-Maine-Return-PolicyAbe’s Of Maine Return Policy

What is the Abe’s of Maine Return Policy?

In the event you are not satisfied with your purchase, we will gladly help you exchange or return your product. Please call our toll free number 800 992 2237 for a Return Authorization Merchandise (RMA) number. All products must be in new condition, with all original packaging and accessories. UPC codes must be intact and rebate forms unfilled. No return will be accepted without a return authorization number.

The following items can only be returned if unopened:
A/V Furniture, A/V Receivers, Bluetooth Accessories, Car Equipment, Computer Peripherals, Consumables, DJ Equipment, DVD players, Gaming Consoles, Headphones, Home Theater, Laptops, Microphones, Printers, Projectors Shavers.

The following items cannot be returned:
Fitness equipment, Large Appliances, Microwaves, Wine Coolers, Humidifiers, Trim kits, Security items, Special Order Merchandise, Marine and Camping Equipment, Sunglasses, Watches, Software, TV’s, Computer components, laptops, Tablets, Bikes.

If you are not satisfied with your purchase, we will gladly help exchange or return your product. New and unopened products may be returned for a full refund within 30 days of purchase. We cannot accept returns thirty days from your product’s shipping date. If you require Technical Support, Manufacturer Warranty information, Product Manuals, or Repair Locations, please contact the manufacturer directly. Returnable products can only be done so if RMA# was obtained within thirty days of the original date of shipment. The returnable product must be 100% complete, in brand new and unused condition, and must be properly repacked in its original packing material, including all manuals, blank warranty cards, and all accessories provided at the time of delivery.Merchandise can be returned only if in original manufacturer’s packaging in the same condition as sold, including all literature/instructions/documentation, blank warranty cards, and all supplied accessories. If warranty cards or rebate forms are filled, items cannot be returned for an exchange or refund. Place the manufacturer’s box into a shipping carton. Please do not place stickers or shipping labels on the original manufacturer’s package. Please do not mark the original manufacturer’s box with any writing. Ship to us pre-paid. For your protection insure the package and ship via a traceable method. Abe’s of Maine is not responsible for lost or damaged packages.

The customer is responsible for return shipping to our warehouse. In the case of a defective exchange, Abe’s of Maine will provide and pay for outbound shipping of replaced merchandise.

Merchandise that ships via truck cannot be returned for refund or exchange, nor can these orders be cancelled or refused once shipped. (We may refuse your return or charge for return shipping).

TV/Big Screen/Rear Projection/Monitor Purchase Policy

TV/Big Screen/Rear Projection/Monitor purchases are special orders and can only be canceled prior to the shipment of the order. Customers cannot cancel an order that is en route.

TV/Big Screen/Rear Projection/Monitor orders come with full Manufacturer’s Warranties. Most include in-home service.

TV/Big Screen/Rear Projection/Monitors are not returnable to Abe’s of Maine. If initially defective they must be serviced by an Authorized Service Technician. Abe’s of Maine can help you locate your nearest Authorized Service Technician.

Upon delivery, it is the consumer’s sole responsibility to inspect the TV/Big Screen/Rear Projection/ Monitor to insure that it is not physically damaged.

DO NOT SIGN the delivery manifest until you have inspected the TV/Big Screen/Rear Projection/Monitor. Once you sign for the item, you are signing acceptance of the product physically as is and CANNOT refute the charges for a physically damaged unit from that point forward.

If the merchandise is damaged, please make a notation on the delivery manifest, and have the delivery person sign as a witness to the damage.

If you are refuse the delivery of an undamaged TV, you are responsible for the shipping, handling, and insurance charges for the delivery BOTH WAYS. Please note that a refund will be issued for the cost of the product only. You will not be reimbursed for the shipping, handling, and insurance charges.

If your television does arrive damaged please contact our customer service department immediately at 800-992-2237 ext. 2 so that we can arrange for a replacement to be shipped out.

Please note that all televisions with 6 or less dead pixels is industry standard for all manufacturer’s. There will be no refunds or exchanges for television with 6 or less dead pixels.

Large Appliances Return Policy/Air Conditioners

All appliance/air conditioners purchases are special orders and can only be cancelled prior to the shipment of the order. Customers cannot cancel an order that is en route.

All appliances/air conditioners come with full manufacturer’s warranties. Most include in-home service

Appliances/air conditioners are not returnable to Abe’s of Maine. If initially defective, they must be serviced by an authorized service technician. Abe’s of Maine can help you locate your nearest authorized service technician. This applies to Air Conditioners as well.

If your item does arrive damaged, please contact our customer service department immediately at 1-800-992-2237.

Upon delivery, it is the consumer’s sole responsibility to inspect the Large Appliance/air conditioner to insure that it is not physically damaged. If the item is delivered via UPS please contact our customer service department as soon as you can to report the damage.

DO NOT SIGN the delivery manifest until you have inspected the Large Appliance/air conditioner. Once you sign for the item, you are signing acceptance of the product physically as is and CANNOT refute the charges for a physically damaged unit from that point forward.

If the merchandise is damaged, please make a notation on the delivery manifest, and have the delivery person sign as a witness to the damage.

If you refuse the delivery of an undamaged Large Appliance/air conditioner, you are responsible for the shipping, handling, and insurance charges for the delivery BOTH WAYS. Please note that a refund will be issued for the cost of the product only. You will NOT be reimbursed for the shipping, handling, and insurance charges.

Please note: Microwaves, Cooktops, Wine Coolers, Humidifiers Trim kits and other appliance accessories are not returnable.

Fitness Equipment Return Policy

All Fitness Equipment purchases are special orders and can only be cancelled prior to the shipment of the order. Customers cannot cancel an order that is en route.

All fitness equipment includes manufacturer warranties. Most include in-home service.

Fitness Equipment is not returnable to Abe’s of Maine. If initially defective, they must be services by an authorized service technician. Abe’s of Maine can help you locate your nearest authorized service technician.

If your item does arrive damaged please contact our customer service department immediately at 1-800-992-2237.

Upon delivery, it is the consumer’s sole responsibility to inspect the Fitness Equipment to insure that it is not physically damaged.

DO NOT SIGN the delivery manifest until you have inspected the product. Once you sign for the item, you are signing acceptance of the product physically as is and CANNOT refute the charges for a physically damaged unit from that point forward.

If the merchandise is damaged, please make a notation on the delivery manifest, and have the delivery person sign as a witness to the damage.

If you refuse the delivery of undamaged Fitness Equipment, you are responsible for the shipping, handling, and insurance charges for the delivery BOTH WAYS. Please note that a refund will be issued for the cost of the product only. You will NOT be reimbursed for the shipping, handling, and insurance charges.

Typographical Errors

We strive to publish accurate selling prices for the products we offer. However on occasion we do make mistakes. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Abe’s of Maine will have the right to refuse or cancel any orders placed for products listed incorrectly. Abe’s of Maine has the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for a purchase and your order is canceled, Abe’s of Maine will immediately issue a credit to your credit card in the amount of the charge.

Price Adjustments

Abe’s of Maine’s prices are determined by the cost of the product when purchased from our distributor. Due to fluctuating wholesale costs from our distributors prices may vary daily. Abe’s of Maine offers the lowest current price possible. We cannot offer price protection since our distributors do not offer it to us. There will be no price adjustments given once your order is shipped. This is the only way we can ensure that we give our customers the best price possible.

NO RETURNS WILL BE ACCEPTED WITHOUT A RMA #

If any of the above conditions are not met, Abe’s of Maine reserves the right to either refuse the return or to charge a restocking fee of not less than 15%. Abe’s of Maine will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit. Shipping and handling charges are not refundable. Return RMA# are valid for 10 days. Merchandise must reach us within 10 days of receiving the return RMA#. Please call (800)-992-2379 Ext. 2 to get a return RMA number.

Each product sold on this site is packaged with applicable manufacturer’s warranty and service information detailing specific terms and conditions. We encourage you to complete the product registration information and return any registration cards to the manufacturer so that they can contact you when necessary. Abe’s of Maine is not an authorized reseller of certain products listed for on our website. To be an authorized reseller, manufacturers may require that Abe’s of Maine abide by manufacturer’s suggested and minimum selling prices* Abe’s of Maine would not be able to provide you with low prices if in compliance with certain manufacturer’s suggested and minimum selling prices. In instances where Abe’s of Maine is not an authorized reseller of the products sold, these manufacturers may decline to offer the manufacturer’s warranties that usually accompany the product being purchased. These products may be purchased directly from the manufacturers with such manufacturer’s warranties but may not be offered by manufacturers at the deeply discounted prices offered by Abe’s of Maine. Abe’s of Maine cannot be responsible for the decision of a manufacturer not to offer or abide by such warranties. In the event a manufacturer fails to honor their warranty within a 1 year period, please contact us directly. We usually are able to get the product repaired at no charge to you by our repair center.

For more information visit Abe’s Of Maine

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