All-Battery.com

All-Battery.com Return Policy

Upon receiving your order, we ask that a thorough inspection be made. This is to ensure that all items ordered are received, and that no items are missing or incorrect. Please inspect all items for any signs of damage or defect.
If any items are missing, damaged, or incorrect – follow the instructions below and send notice as soon as possible. Please note that International buyers will pay for shipping costs, both ways.

1. Send notice of any error within 7 Business days of the delivery date.
   We reserve the right to refuse any return for which notice was not given within this period.
2. Initiate the RMA process through our online form HERE* OR from a representative via e-mail, phone call, or live chat for an RMA number.
   Note: Do not send back any product without an RMA number, as your return may be denied.
   *Submission through the form does not mean RMA has been approved. Our representatives may contact you with additional details before RMA (Return) is approved.
3. Return the item(s) within 14 days of the RMA issue date.
4. All refunds will be applied AFTER the returned items have been received to our warehouse.
5. All exchanged items will be shipped AFTER the defective units have been received and tested by our QC department.

RETURN FOR REFUND DETAILS

If a purchase is not satisfactory, or was purchased in error, you are welcome to apply to initiate the RMA process by following the procedure below. Shipping costs or insurance fees are nonrefundable. Items that were shipped via “Free Shipping” are subject to retroactive shipping fees upon their return. Any item(s), including items nonfunctional or dead on arrival, returned for a cash refund, will not be provided with a shipping label.

1. Send notice of a desired return within 30 days of the original purchase date. We reserve the right to refuse any returns where notice is given outside of this period.
2. Initiate the RMA process through our online form HERE* OR from a representative via e-mail, phone call, or live chat for an RMA number.
   Note: Do not send back any product without an RMA number, as your return may be denied.
   *Submission through the form does not mean RMA has been approved. Our representatives may contact you with additional details before RMA (Return) is approved.
3. Return item(s) within 14 days of the RMA issue date.
4. Refunds are applied only AFTER the returned item(s) have been received.
5. Please allow up to 3 days after the item(s) have been received for the refund to take effect.

For more information visit All-Battery.com