Anna’s Linens Return Policy
We want you to be satisfied with every purchase you make from Anna’s Linens. If for any reason you are unhappy, you may return your purchase within 30 days. See below for the in-store and online return policy details and how to go about returning an item.
In-Store Return Policy
• We will gladly provide a refund, credit, or exchange for merchandise returned within thirty (30) days of purchase, with the original sales receipt.
• All credit card refunds will be processed on the original method of payment.
• A five (5) day waiting period is required for a cash refund on all merchandise purchased with a check.
• Without a receipt, we will issue a merchandise credit or exchange at the lowest sale price within the last thirty (30) days. (Valid picture ID is required)
• Prior purchase sale adjustments can be made within fourteen (14) days of original purchase date with receipt.
• All returns are subject to review and approval by management.
• Items purchased in-store cannot be returned online.
Online Return Policy
• We will gladly provide a refund or exchange for merchandise returned within thirty (30) days of purchase assuming the product is in original packaging.
• If product has been opened, Anna’s reserves the right to charge a restocking fee
• All credit card refunds will be processed on the original method of payment.
• Prior purchase sale adjustments can be made within fourteen (14) days of original purchase date with receipt
• All returns are subject to review and approval by management.
• Items purchased online can be returned to store.
Return Instructions
If you have decided you want to return an item, then you will need to create a Return Merchandise Authorization (RMA). You can create an RMA by contacting our customer service department via email atcustomerservice@annaslinens.com or call us at 866-266-2728. Upon creating a RMA you will receive more detailed instructions of where to ship the product and what to include in the shipment.
The customer is responsible for ensuring the product arrives back in good condition and for the cost of shipping the product back to Anna’s Linens. We suggest using a carrier that supplies tracking information so you can track the return item, but there is no specific requirement of carrier. If you would like to avoid return shipping fees and are close to a retail location, you may return the product to any Anna’s Linens retail location for no additional fee.
Once Anna’s Linens receives the product back and completes the inspection process, you will be credited back to the original form of payment with 5 – 7 business days. Orders returned back to retail locations may take an additional 10 – 14 business day to receive the credit.
For more information visit Anna’s Linens
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