Anthropologie Return Policy
Returns
RETURNING ONLINE ORDERS
Return online orders by mail or in a store. Start your online return and print your USPS return label. To locate your order number, sign in to your Order History. Locate a store near you to return your item(s) in a store.
RETURNING IN-STORE PURCHASES
In-store purchases may be returned to any store location. Locate a store near you to confirm business hours. Please note, merchandise purchased in our stores cannot be returned via post. Additionally, we cannot process store-bought returns at our warehouse.
RETURNING FURNITURE
Unlimited Furniture Delivery items in saleable condition may be returned or exchanged within 30 days from the date of delivery. For item care and maintenance, visit our Furniture Guide or contact our furniture specialists to begin your return.
Returning an international order? Visit Returns Outside the US for more information.
Returning BHLDN merchandise? Visit Returning Online Orders for more information about how to return merchandise.
Our Return Policy
Did you love your order? If not, see below for all the return details.
- For merchandise returned within 60 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. For store purchases, return windows will be determined by the purchase date.
- We’ll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. Defective items may still be accepted.
- Most merchandise can be returned within 60 days of the purchase date. Please note that shoes, BHLDN, FP Movement, and Unlimited Furniture Delivery items cannot be returned to store.
- Anthropologie merchandise purchased at independent department stores must be returned to the location where it was purchased.
- Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.
- A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.
- Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.
Please note the exceptions listed below:
Specialty Items
Furniture & Select Décor
- Unlimited Furniture Delivery items in saleable condition may be returned or exchanged within 30 days of the delivery date.
- Unlimited Furniture Delivery items must be shipped back via our delivery service and cannot be returned to a store.
- Learn more about returning furniture here.
BHLDN
- BHLDN merchandise may not be returned to stores; items must be shipped back to our warehouse within 30 days of the delivery date.
- We’ll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All original tags must be attached and items must be returned in original packaging.
- BHLDN gowns may be subject to a restocking fee.
- Find more information about returning online orders here.
Shoes
- Shoe returns are free! Find your order and print your free return label for any US order. We’ll gladly accept unworn or unaltered merchandise for return or exchange in the original packaging.
- Shoe returns may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. Shoes may not be returned to stores.
APlus by Anthropologie
- APlus by Anthropologie returns are free! We’ll gladly accept unworn, unwashed, and unaltered merchandise in the original packaging for return or exchange. Find your order here and print your free return label.
- APlus by Anthropologie merchandise may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price.
FP Movement
- FP Movement merchandise may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. These item(s) may not be returned to stores.
Curated By Anthropologie
- Merchandise must be returned to the selling partner. Seller return policies may vary and can be found on the product page under Shipping & Returns and in your Order History after an order is placed.
- Merchandise cannot be returned or exchanged in store or mailed back to Anthropologie.
- A prepaid return label will be included with most purchases.
- Visit our Curated by Anthropologie FAQs for more information.