Astro Gaming

Astro Gaming Return PolicyAstro-Gaming-Return-Policy

When will I be charged for my pre-order? What is the return policy for pre-order products?

When paying with a credit card you will not be charged until the products have shipped. When paying with PayPal the funds will be transferred when you submit your order. You will receive a confirmation email when your product is shipped.

Pre-order products have a 30 day refund policy from the day the product ships.

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What is your Refund and Warranty Policy for new products?

The Logitech AMR B2C online store by Digital River offers a 30-day money back guarantee. All of our products carry a one-year warranty on defective parts or faulty workmanship during the manufacturing process. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, other acts of nature/god(s)/Flying Spaghetti Monster, or unauthorized product modification or repairs.

International customers (outside of the United States) are responsible for any shipping costs on items sent in for warranty evaluation/repair. The costs of warranty work and standard return shipping to our customers are included in the coverage of the warranty.

Extended Holiday Return Policy.

Shop with confidence during the holiday season! Each year we extended our normal 30-day return policy so that the holiday gifts you purchase from November 15 through December 23 can be returned for any reason until January 31 of the following year.

How do I make a return?

To make a return within the 30-day return policy, please visit the following returns portal: Simply enter your order number and billing code and follow the instructions.

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