BangGood.com

BangGood_com-return-policyBangGood.com Return Policy

We will try our best to make sure the products shipped to our customers are in good quality. If there are some problems on the goods, you have right to guarantee your benefits. 

Different products have different warranties, so make sure you contact us before the deadline. If you don’t know the warranty of your item, you can contact our staffs before making a purchase.1. Return and full refundProducts with quality problem can be returned and refund.

Customer need to send the products back to us, When we receive the products, We will give an full refund.

2. Replace

Products with quality problem can be returned and replaced.

Customer need to send the products back to us, When we receive the products,We will replace new ones and ship back to customer.

We will pay shipping fee for the replaced products we ship to the customer.

3. Repair

Products with quality problem can be returned and repaired.

Customer need to send the products back to us, When we receive the products,We will repair and ship back to customer.

Buyers pay all the shipping fees in both sides.

 

4. Exchange

If you are not satisfied with any of our products due to a fault, you can send them back to us for an exchange to another product, in this case, we don’t pay the fees, you send the item back and you need to pay the difference between product costs etc.

5. Return and partial refund

Because the international shipping fee is very high and most of pictures on Banggood.com are taken by ourself with real products.So we do not give full refund for returns without quality problems,like  “not like the picture “,”not as imagining” or just  “not satisfied”.

We will reduce the shipping fee from the order total amount, and charge you 15% restocking fee that means a partial refund.

For more information visit BangGood.com

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