Blurb Return Policy
Printed Books
Blurb guarantees your satisfaction with the workmanship of your printed book. On the off chance your printed book arrives damaged or with a manufacturing defect, contact us via Blurb’s Customer Support within 14 days of receipt. We’ll make things right. For approximately one hour from the time an order for a printed book is placed, users can cancel orders themselves. Past one hour, please understand that Blurb cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., your printed book arrives damaged, with a manufacturing defect or a defect in workmanship), Blurb cannot otherwise accept returns.
Please note that each book you order from us is individually made by one of Blurb’s top-notch professional book-printing partners. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in color fidelity and binding type. While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.
Blurb ebooks
Blurb ebooks are not subject to the printed book one-hour cancellation policy or 14-day return policy. Blurb does not provide refunds or the ability to cancel orders for ebooks.
When Purchasing Your Own Printed Book or Blurb ebook
Your book, whether a printed book or an ebook, is all yours: Blurb does not proof, edit, or change your content in any way. This means it’s your responsibility to review your book before you publish, and fix:
- Typos, grammar, unfinished text, or other text errors
- Low-resolution images that may appear blurry in print or onscreen
- Dark images that appear dark on screen (Blurb doesn’t lighten your images to match what you see on a backlit screen)
- Design issues, including book format, organization, style, color, and page layout
- Any other creative choices you made in Blurb BookSmart®, Blurb Bookify™, or PDF to Book you want to revisit
You must review your book in Preview modes before printing and we strongly recommend printing a hard copy of your book on your local printer for a final once-over. (You might ask a friend to look it over, too.) If you find changes you’d like to make, no problem. Just make them in the applicable software including Blurb BookSmart®, Blurb Bookify™ or your original PDF to Book file, upload the revised book, and then order as many copies as you’d like.
When Purchasing a Printed Book or Blurb ebook from the Blurb Bookstore
Blurb is not responsible for the quality of the content of any printed book or ebook in the Blurb Bookstore. Each book you purchase from the Blurb Bookstore is custom printed or downloaded only upon your order, and we don’t warehouse books, therefore we do not accept returns or process refunds for any reason, except to the extent we guarantee your satisfaction with the workmanship of our printed books, as described above.
For more information visit Blurb
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