Climb High Return Policy
Didn’t Fit? Not what you expected? No Problem. At Climb High we offer quick, easy, and FREE returns. We offer a 30 day full refund return policy for items that are returned in new conditions (with tags please). After 30 days you can exchange an item or get store credit for any reason.
To initate a return or exchange please click the appropriate link listed below. You will need your order number, which can be found on your email confirmation.
Privacy & Security
- The Climb High and its affiliates will not sell, loan, rent, lease, barter or release your personal information in any way to a third party. All data we receive and store on you is kept strictly for our records to help you with future purchases and to analyze market information.
Any customer information obtained by Climb High is used strictly to process and send orders, send company information and send promotional information to our customers. Customer information may be used to contact customers when necessary. Customers of Climb High may decline future mailings at any time. information gathered by Climb High is used for the sole benefit of Climb High and its affiliates.
- Hassle-Free Return & Exchange Policies
- Shop with confidence, FREE SHIPPING ON RETURNS. We hope that you are completely satisfied with your order. If, for any reason, you are not satisfied, Climb High will accept returns for a full refund including shipping costs within 30 days of purchase. The product must be in new condition with all tags, packaging, and sales receipt. Items in “new condition” returned after 30 days or without a sales receipt will receive store credit. Please contact us for return instructions.
Please note: All Climbing Equipment purchases are final. We do not accept any returns as we cannot certify the safety of the equipment.
Our inventory changes daily. To expedite an exchange, first place a new order for the item or items you want. Then mail the unwanted item or items back for a refund or credit.
If you have any other questions about Climb High return and exchange policies please email us at info@climbhigh.com.
For more information visit Climb High
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